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A failure to comply with the PCI DSS may lead to a compromise situation with cardholder data being inadvertently or intentionally placed in unauthorised hands and potentially subject to fraud.

Breaches of data are normally identified when cardholder reports of fraud are linked through analysis known as "common point of purchase".

In such cases the merchant responsible for being the common point of purchase is required to conduct a forensic investigation in order to immediately stem the fraudulent flow of information and to take steps to become or regain PCI compliance.

As of the 1st March 2011 all PCI forensic investigations must be carried out by companies listed by the PCI Security Standards Council as a PFI. A list of PFI Companies can be examined at:

On completion of the investigation, SRM would formally document findings and provide a comprehensive report detailing the following:

  • Outline of the investigation undertaken;
  • Security issues identified, including all vulnerabilities identified;
  • Where possible, logical steps that can be taken to remediate any issues identified.

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Browse our resources for PCI Compliance using the links below.