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The fact is that all too often the first someone knows that their system has been breached is when they receive a call from their acquiring bank. Someone has reported that they are the common point of purchase for fraudulent activity. It is a conversation every business owner dreads.
The repercussions are serious, triggering a mandatory Payment Card Industry forensic investigation (PFI) which the vendor must pay for. The breach needs to be stemmed and an analysis made of the security issue. If there is culpability, a significant penalty may follow. In addition to that are the financial repercussions to the company’s bottom line and its reputation. So what can be done to anticipate a breach at its earliest stage or, even better, prevent such a breach from occurring?
What are the indications of an Account Data Compromise?
Sometimes it is obvious: a key-logger or a card-skimming device is found. Because malicious attackers are highly skilled, however, more frequently it is a subtle change in activity which is easily overlooked by the vendor until it is too late. Examples of these are:
What can be done to protect against such attacks?
What happens in the event of a breach?
Breaches happen. But having the right team on hand to identify, analyse, correct and report on incidents saves money and reputation while reducing future risk and freeing you to continue to trade. SRM’s dedicated response team is on hand 24/7 x 365, providing professional, pragmatic and strategic support in the event of any type of incident, enabling you to focus on your business activities.
In the context of the damage an ADC breach can cause any investment is worthwhile. SRM offers a bespoke retained PFI service, working proactively through regular strategic reviews to develop enhanced risk mitigation and ensure rapid remediation and minimal disruption in the event of a breach.
We do not recommend services or tools you do not need, preferring to use our extensive experience and understanding of the online retail world to set up a targeted plan of action and remediation which will keep your business as secure as it is possible to be. Given the persistence and resilience of cyber attackers there is a remote chance that your system might still be attacked. With a robust plan in place, however, including relevant compliance, then remedial action will be swift and acquiring banks will mitigate their stance.